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Welcome! You can raise a request for EBICS Service Desk using the options provided.
EBICS License Order
Need a license for EBICS Integrator? Order one here!
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"}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2,"localId":"25ec1f13-9baa-4b54-8bb4-831d073305bf"},"content":[{"type":"text","text":"Additional Support","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"fa62d657-f55b-4f2c-bb39-7c7470974496"},"content":[{"type":"text","text":"You may purchase "},{"type":"text","text":"installation or automation support","marks":[{"type":"strong"}]},{"type":"text","text":" for CHF 350."}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"20269d6e-ab01-40e3-a8c8-1f52b1f34ba8"},"content":[{"type":"text","text":"This includes a preliminary assessment of your system environment and the organization of two TeamViewer sessions."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"0f387377-224b-4231-97d3-99f8998ea976"},"content":[{"type":"text","text":"Estimated installation time:","marks":[{"type":"strong"}]},{"type":"text","text":" Two sessions, approximately 30 minutes each."}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2,"localId":"320eafb4-d6f7-4fe1-a1ab-0d27f0e00a6e"},"content":[{"type":"text","text":"Additional Custodians","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"5397bc40-e6e2-464b-9408-da50cf5b7b57"},"content":[{"type":"text","text":"If the bank you were looking for is not listed, you can select \"Other\" in the order form to"},{"type":"text","text":" request a custom bank connection ","marks":[{"type":"strong"}]},{"type":"text","text":"for a one-time fee of CHF 350."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"888bd690-f186-4ae5-8306-1e6836353930"},"content":[{"type":"text","text":"Please note that the custom bank service can only be provided if you supply all necessary technical information required by our developers.","marks":[{"type":"em"}]},{"type":"hardBreak"},{"type":"text","text":"All prices are excl. VAT. ","marks":[{"type":"em"},{"type":"strong"}]},{"type":"text","text":"(VAT only applicable for Swiss Customers)","marks":[{"type":"em"}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2,"localId":"f87655bb-adba-4aee-a309-b081a5481f83"},"content":[{"type":"text","text":"License and conditions","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"024c7bad-dd13-4c3b-a678-4b8b42c29d05"},"content":[{"type":"text","text":"The license fee allows you to use the software with an EBICS account of your choice and includes free software updates and bug fixes for the current calendar year (valid until December 31st)."}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"e73e8aed-f0c3-4516-9d15-06b79f4d0d24"},"content":[{"type":"text","text":"The license fee is "},{"type":"text","text":"fixed and non-prorated","marks":[{"type":"strong"}]},{"type":"text","text":", requiring full payment at the time of purchase."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"3962532c-5d96-4066-a322-2791e336887f"},"content":[{"type":"text","text":"The license "},{"type":"text","text":"automatically renews","marks":[{"type":"strong"}]},{"type":"text","text":" at the beginning of each calendar year and remains valid upon payment of the annual fee."}]}]}]},{"type":"rule"},{"type":"heading","attrs":{"level":2,"localId":"01cb5545-ee31-4b9b-b5c3-26176d541095"},"content":[{"type":"text","text":"Cancellation","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"f3a662c6-e923-444d-bc87-848aeba7027b"},"content":[{"type":"text","text":"The license can be canceled at any time by sending us a simple email."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"791f1792-bd4f-48b1-9d88-940802d6b126"},"content":[{"type":"text","text":"To avoid renewal, cancellation must be requested "},{"type":"text","text":"at least three months before year-end","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"2646b613-7e10-4ddc-b575-bd07598b135f"},"content":[{"type":"text","text":"No refunds (partial or full) will be issued after payment."}]}]}]},{"type":"rule"},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"eb6e6bf2-60b2-458b-b55f-5477f9e1c1f7"},"content":[{"type":"text","text":"Please make sure that you have the following credentials ready before you fill out this Order Form:","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"-EBICS User ID"},{"type":"hardBreak"},{"type":"text","text":"-EBICS Partner ID"},{"type":"hardBreak"},{"type":"text","text":"-EBICS Host ID (Name of your Bank)"},{"type":"hardBreak"},{"type":"text","text":"(All these credentials will be directly issued by your Bank after signing up for an Ebics Account.)"}]}]},{"type":"rule"},{"type":"paragraph","attrs":{"localId":"8072c8a3-e5ee-4867-9837-97b2aa618c7d"},"content":[{"type":"text","text":"See the full EULA to which you consent by sending your order here","marks":[{"type":"link","attrs":{"href":"https://www.etops.com/wp-content/uploads/etops/EULAEbicsIntegratorEtops.pdf"}},{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"See the software manual here","marks":[{"type":"link","attrs":{"href":"https://www.etops.com/wp-content/uploads/etops/EbicsIntegratorManualEN.pdf"}},{"type":"strong"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"3339bebf-8535-4ee9-a9bb-311dbf5c58da"}},{"type":"rule"},{"type":"heading","attrs":{"level":1,"localId":"d575dedd-35fa-46e2-9b87-d16ee35bc0a2"},"content":[{"type":"text","text":"Billing information and Contact details","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"dc65064e-e85d-4563-aa66-5aaf92fbf05c"},"content":[{"type":"text","text":"Please provide your Business Billing 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ID Overview"}]},{"type":"paragraph","attrs":{"localId":"15782854-36dd-493b-b2f0-933c7c957083"},"content":[{"type":"text","text":"For your convenience, we’ve provided a list of supported Custodians below"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"b83b7230-3f23-479c-b1b5-5368fc9b61b9","width":760},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[473]},"content":[{"type":"paragraph","attrs":{"localId":"3f748adf-15b2-4f7e-906c-6171f48b32a2"},"content":[{"type":"text","text":"Custodian","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[158]},"content":[{"type":"paragraph","attrs":{"localId":"3653c3bd-f570-4042-83f4-32ad5d9be831"},"content":[{"type":"text","text":"Host 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Kantonalbank"}]}]},{"type":"tableCell","attrs":{"colwidth":[158]},"content":[{"type":"paragraph","attrs":{"localId":"67532170-b06a-4346-a9ee-48faf50b8417"},"content":[{"type":"text","text":"BLKB"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[473]},"content":[{"type":"paragraph","attrs":{"localId":"acb55a8e-41f4-410c-bb50-6eafcc7753f5"},"content":[{"type":"text","text":"DZ Bank"}]}]},{"type":"tableCell","attrs":{"colwidth":[158]},"content":[{"type":"paragraph","attrs":{"localId":"12ac1406-4655-4c47-ba5f-68d90ad6016c"},"content":[{"type":"text","text":"DZEBICS"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[473]},"content":[{"type":"paragraph","attrs":{"localId":"325e8b84-122f-4d35-bdb2-212e6e4fa5b4"},"content":[{"type":"text","text":"DZ Bank (Bereich 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